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Application Services Management: Cost-Effective Management of Your SAP Investment

In today’s high-tech environment, the pace of change is accelerating exponentially. Which means that after an enterprise-wide SAP implementation, management attention is often consumed by concerns relating to application support -- leaving little time to focus on strategic business objectives.


CSC’s Application ExcellenceSM Solution

Application ExcellenceSM (APEX), CSC’s proprietary application support methodology, enables an organization to give CSC end-to-end responsibility for the support and evolution of its SAP system. With APEX, CSC’s team of cross-functional experts delivers 24x7 support for your SAP applications, freeing your IT leaders to work at a more strategic level. APEX’s flexible, pay-for-performance structure of outsourcing and hosting services allows a company to specify the results it needs -- and CSC contractually commits to providing those results with increased reliability, streamlined processes and measurable results.


The Business Benefits of APEX

The outsourcing of key application areas offers several advantages:

  • Enables senior management to focus on strategic business initiatives instead of the day-to-day tactical demands of running an application portfolio
  • Ensures on-time application delivery and support, with a pool of skilled, knowledgeable IT personnel to support the changing business demands of your enterprise
  • Boosts the efficiency of the IT organization with guaranteed improvement across a clear set of IT metrics, documentation of high service levels, and improved organizational productivity
  • Reduces risk, eliminates the unexpected costs endemic to IT support and gives you greater control of your IT budget




Related Information

Learn more about CSC's Application Excellence Solution.

Read about CSC’s global application outsourcing solutions.

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